Covid-19 Hardship Related Assistance

Covid-19 Hardship Related Assistance grant is available through the Council to support Sheffield residents who are having difficulties paying for food and other essentials due to the pandemic. Applicants do not need to be claiming benefits already and can apply independently without being referred from other statutory bodies. All information is available online and potential applicants should be directed to Sheffield City Council Website.


If you work with households that:

  • live in Sheffield
  • are struggling to afford food and other essentials due to Covid-19
  • or are indirectly affected eg someone they rely on is no longer able to provide essential support

they may be eligible for some financial support and you can direct them to the criteria online where they can complete a short application form. It is an essential requirement of this grant that the applicant’s hardship is as a result of Covid-19 and only one grant will be issued per household unless there are exceptional circumstances.


The grant use is quite flexible and some of the most common requests include:

  • food and housekeeping (groceries, toiletries, baby essentials etc)
  • essential travel costs (job hunting, starting a new job, medical appointments etc)
  • telephone and broadband (mobile phones, top-ups, broadband charge etc)
  • gas and electricity
  • clothing, including school uniforms
  • essential furniture / white goods
  • rent in advance if you are under immediate threat of eviction due to Covid-19 and your landlord agrees to stop the eviction if we pay some or all of your arrears
  • mortgage arrears that you can prove are because of Covid-19

The Application Form

Applicants will be asked for their name, address and contact details, national insurance number and some information about other people they live with. They will then be presented with a number of options to explain what they are seeking support for and will be asked to explain how the pandemic has affected them and what will happen if a grant is not awarded. A further page of the application will ask for information about income, expenditure, and debts. Applicants will be asked to upload a copy of a bank statement or other evidence which can support the financial information they are providing. It is useful for applicants to have worked this out before completing the form but it is possible to save the application and come back to it later.

Further Support

Please note, for members of the public unable to apply online, or struggling to complete the application, the Council can be contacted by phone on 0114 273 4567. Due to demand, this line is extremely busy, and callers may have to wait or colleagues may need to make arrangements to phone customers back. We will also be working with partners across the city who can complete and submit applications on behalf of their clients. When these relationships are in place, we will contact you again so you can refer your contacts to them for support.

All information including an application form is available online